Password Not Working?

We're sorry you are having trouble accessing our website! Please use these tips to aid you:

Common Reasons For Password Failure:

Please read and try ALL of the following BEFORE you e-mail for assistance!

  1. YOU ARE NOT A MEMBER:

    You must first JOIN the site before you can get a working username and password. Sorry, but we have NO FREE MEMBERSHIPS. You can become a member of the website Canadian  Assistance Programs Directory by visiting ourAccess Page

  2. YOU ARE NOT TYPING THE USER/PASSWORD CORRECTLY:

    All users/passwords are CaSE SenSiTiVE... you must TyPE them eXaCtlY as seen.

  3. YOU FORGOT YOUR PASSWORD:

    Please e-mail info@can-grants.com  provide your receipt number with request. Username and password will be e-mailed to you within a few hours.

  4. YOUR NORTON PRIVACY SETTING IS BLOCKING YOU:
    Your Norton Internet 2000's privacy settings (the default) are set not to allow REFERS to other websites. This setting must be changed for you to access MOST items in the members section.

  5. AOL and WEBTV users:

    If you are having problems please try  internet explorer or netscape browsers before emailing, and make sure the version you have is recent.

    We recommend you ONLY USE either NETSCAPE or INTERNET EXPLORER:
    And also the most recent versions of these browsers. Although our sites work in other browsers they work best in these standards. Older versions may not support many of our features.

    Turn your JAVA control panel ON or ENABLE it. You need to check and TURN OFF any PARENTAL CONTROL settings.